FAQS


1. How long can Frozen Satay Goreng be kept?
For best consumption, our Frozen Satay Goreng can be kept up till 6 months if stored in the freezer. 

2. When can I expect my delivery for my frozen satay?
All orders are made fresh, therefore we require a lead time of 5-7 working days before dispatching your order. Once we have closed our Pre-Order, you will receive a notification message on your delivery schedule.
3. When can I order my Frozen Satay Goreng?
Anytime between Sunday - Tuesday! 

4. When can I order Bento Set? Is it open daily?
Our bento orders are available from Thursday - Sunday weekly. Order slots will open on Every Tuesday onwards at our page.

5.  I want to order Frozen and Bento at the same time. Can it be delivered together?
Unfortunately, no. Both Frozen and Bento sets are outsourced to 2 different courier services, and we aren't able to combine cooked food orders with frozen ones in one delivery. 

6. I would like to have a bulk order bento sets for my company meeting. How do I go about that?
Yes, you can! You can drop us an email at hello@satayummi.com Or WhatsApp us at 89232700 for chat further. We would need at least 3 days notice in advance to process your order.